About Us
Advanced Cleaning Systems was started by me; Dennis Homer in 1990. We have been serving Hendersonville, Columbus, Tryon, and Rutherford county and surrounding areas ever since. In this website we have attempted to provide a lot of information about carpet, upholstery, oriental and area rug cleaning as well as tile and grout cleaning. We hope you will learn the different methods of cleaning and be able to decide what is best for you. But if you have questions or problems and want some guidance, just give me a call. I personally clean the oriental rugs in the shop, answer the phone and schedule the work so I am usually available from 8:00 to 5:00 Monday through Friday.
As a family company, we understand that your home is one of the most important investments you will ever make. Your home is your sanctuary and no one likes living with musty dirty upholstery or carpets that have lost their appeal. As well to ensure the health of your family you want everything to be as clean as possible.
Advanced Cleaning Systems knows that the people of Polk, Rutherford and Henderson Counties have a number of carpet cleaners to choose from. That is why we provide free estimates for any job, large or small, and guarantee our work. Furthermore, upon request we will provide you referrals so you can ask our previous clients how excellent our service is. Advanced Cleaning has a unique referral plan. We don’t have a list of friends and relatives to provide as referrals; we simply tell you whom we cleaned for yesterday! That gives you a more accurate picture of our work and it keeps us on our toes.
Our Guarantee: Simply put, if you, the customer, are not satisfied with our work, we don’t want your money! Our slogan is: The Most Thorough Cleaning EVER or it’s FREE! It’s painted on the side of our vans! We embellish our guarantee with the statement: The 100%, no Strings Attached, Ironclad, and Complete Customer Satisfaction Guarantee! And we mean it.
Sometimes during the drying process there is a wicking phenomenon in which deep down soil will wick to the surface and spots return. That simply means we didn’t get it all. When that occurs we will return and touch up those spots at no additional cost.
Why do we make so much of the guarantee? Because quite frankly there is so much flim-flam, in-and-out in a flash, bad work, that we want folks to know that with us they aren’t going to feel like they wasted their money. People ask how can you do this, won’t people take advantage of it? We have been offering this guarantee for 25 years and I can only remember one time when we were taken advantage of. Most folks are honest and only want an honest job for their money.